Terms & Conditions
Welcome to Haatke (hereinafter referred to as the “Website”), the official online store of Haatke proudly managed and operated by M/s Bihaan Pixels (referred to herein as “we,” “our,” or “us”). By accessing or using this Website, you agree to be legally bound by the terms and conditions outlined below (“Terms”). If you do not agree with any portion of these Terms, we kindly ask that you refrain from using our Website.
These Terms apply to all users, including browsers, customers, merchants, and content contributors.
1. General Overview
Haatke is an exclusive online store that showcases and sells a curated selection of garments and accessories under the brand name “Haatke.” These Terms govern your access to and use of the Website, including all transactions and interactions conducted through it.
2. Eligibility to Use
To use our Website, you must be at least 18 years of age or have reached the age of majority in your jurisdiction. By using this Website, you confirm and represent that you meet this eligibility requirement.
If you are using the Website on behalf of an organization or entity, you represent that you have the authority to bind such organization to these Terms.
3. Products and Pricing
- All products displayed on the Website are subject to availability.
- We reserve the right to update, modify, or discontinue any product, service, or price without prior notice.
- While we strive to maintain accurate product descriptions, images, and pricing, inadvertent errors may occur.
- All prices are listed in INR and may or may not include applicable taxes, which will be specified at checkout.
4. Orders and Payments
- By placing an order, you are making an offer to purchase the selected item(s).
- All orders are subject to acceptance and confirmation by us.
- Payments must be completed in full at the time of ordering using our secure payment gateway.
- You agree to provide accurate, current, and complete information during the checkout process.
- We reserve the right to decline or cancel any order at our sole discretion, including in cases of suspicious activity or product unavailability.
5. Shipping and Delivery
We aim to process and dispatch orders within the timeframes communicated during checkout. Delivery durations may vary based on your location and unforeseen logistical challenges. While we strive for timely delivery, Haatke cannot be held responsible for delays caused by third-party courier services.
Delivery time estimates are not guaranteed and are provided for convenience only. We are not responsible for delays due to incorrect shipping information provided by you.
6. Returns and Refunds
Our policies regarding returns, exchanges, and refunds are detailed in a separate document. Kindly review our Return and Refund policy page before making a purchase to understand the applicable terms and conditions.
7. Intellectual Property
All content featured on this Website—including but not limited to logos, product images, designs, text, and graphics—is the intellectual property of M/s Bihaan Pixels or its respective licensors.
All intellectual property rights are reserved. No portion of the Website may be copied, reproduced, or otherwise exploited for commercial purposes without express written permission.
8. User Conduct
By using our Website, you agree to the following:
- You will not use the Website for any unlawful, fraudulent, or harmful purpose.
- You will not disrupt or compromise the security and integrity of the Website.
- You will not post or transmit any content that is offensive, misleading, or harmful.
We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions, including removing offending content or reporting to authorities. We also reserve the right to suspend or permanently terminate your access to the Website.
9. Privacy and Data Protection
Your privacy matters deeply to us. Our practices concerning the collection, use, and protection of your personal data are detailed in our Privacy Policy. By continuing to use our Website, you consent to the practices outlined therein.
Our Privacy Policy forms an integral part of these Terms.
10. Limitation of Liability
To the fullest extent permitted under applicable law, neither Haatke nor M/s Bihaan Pixels shall be liable for any indirect, incidental, consequential, or punitive damages arising from your use of—or inability to use—our Website or any of the products offered.
This limitation applies regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis.
11. Disclaimer of Warranties
All products and services on this Website are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we do not make any express or implied warranties, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
12. Indemnification
You agree to indemnify, defend, and hold harmless Haatke, M/s Bihaan Pixels, their affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the Website or any breach of these Terms.
13. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall fall under the exclusive jurisdiction of the courts of Kolkata.
Any dispute resolution shall be conducted in English.
14. Changes to Terms
We reserve the right to revise, amend, or update these Terms at any time. Any changes will be posted on this page with the updated effective date. Continued use of the Website after such modifications constitutes your acceptance of the revised Terms.
You are encouraged to periodically review these Terms to stay informed of updates.